BJBuryCats
SHIPPING AND RETURN POLICY
Delivery Information: Our items are shipped - Priority Mail where possible, depending on the weight and cost to ship. Large packages may go parcel post depending on the weight and distance.
If you would like a shipment insured please include an additional $1.85. We will not replace uninsured items.
In Stock Items are shipped immediately if you charge your order through PayPal and take approximately 5 - 7 business days.** Orders paid by check take longer.
**IMPORTANT - The above delivery time applies to in-stock merchandise only going priority mail..
Items not in stock usually take up to 14 to 21 business days.
On RUSH orders please inquire as to the availability of an item and delivery time before you place your order. There may be an additional charge for Express Shipping. We will contact you with the additional fee upon receipt of your rush order.
**International orders please check cost of shipping before ordering.
If you have further questions about shipping and delivery, please contact Customer Service at BJBuryCats@aol.com
Charge orders are accepted through our PayPal service to provide you with a secure and private transaction. Look for the lock symbol on the lower right hand corner of the screen once you enter the PayPal site.
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If paying by check, please allow additional time for your check to clear. Sending a money order will expedite your order.
Return Policy: We at BJBuryCats stand behind our merchandise and want you to be completely satisfied with your order. If you wish to return merchandise, please send it back in its original packaging within 14 days from the time you received it. We will refund the full price that you paid for the item. We are sorry but we can not refund shipping and handling. You may use the address on the shippin label or mail to
B. J. Bury Company, LLC, 255 Greenlyn Drive, Clayton, N. C. 25727
If you have any other questions, please contact Customer Service at BJBuryCats@aol.com or call us Monday through Friday from 9 A.M. to 5 P.M. Eastern Standard Time at 1-888-677-3758.